The Communication Untangled podcast is back! Who will you meet in series 3?
What do you get when you cross an orchestra conductor, two funeral directors, and a man dressed as a giant testicle?
Series 3 of Communication Untangled! It’s the podcast which explores the tiny facets of communication which shape our behaviour – but which we often don't notice.
Our first two series centred around elements of communication which were tangible - objects you could hold in your hand, like a ticket, or a menu, or instructions for a medical device. The series earned 2 nominations at the Independent Podcast Awards 2025 - delighted.
For series 3, we’re zooming out to untangle different techniques, and within very different communications environments.
Across the six episodes, we’ll take you from the courtroom to the basketball court to emergency incidents where good communication among paramedics is critical in saving lives.
You’ll learn how the best practitioners in their field use communication techniques to motivate, negotiate, and navigate difficult topics – like death, like cancer, like defending criminal cases of fraud, corruption and cocaine trafficking. Sometimes it’s about using humour. Sometimes it’s about speaking plainly. A lot of the time, as you’ll hear, it’s about knowing when to say nothing at all.
The goal of the podcast is to highlight these hidden techniques. And as a listener, you’ll be able to steal a whole new set of approaches to apply in your own business, marketing and brand.
Meet your host
Sue Keogh is the Founder of Sookio, and the host of Communication Untangled.
In a 3-decade career in comms, working for the BBC, ITV, GOV.UK and with clients like the NHS and the University of Cambridge, she’s always been fascinated by those little elements of communication which influence us in a big way.
Since transforming Sookio from marketing agency to communications consultancy in 2024, Sue has taken time out to study, gaining certifications in behavioural science and marketing psychology from Durham University, UCL and the Saïd Business School.
Industry experience + study + podcast insights = a ton of expertise to help drive positive behaviour change in your customers and clients. Got a knotty communications challenge in your business? Let’s untangle it together.
Meet the guests and topics
Each episode features an interview with our main guest, with a short segment in the middle from a specialist with practical tips to try.
Untangling Humour
Toby Freeman, Founder and CEO of Robin's Cancer Trust charity, with comic-turned-public-speaking-coach Jon Torrens.
Untangling Emergency
Dr Brendan Fletcher from East Anglian Air Ambulance, with Claire Percy, Head of External Affairs at Dublin Port.
Untangling Arguments
Criminal defence barrister Chris Daw KC, with Conflict Resolution Lady Zodia Hall.
Untangling Leadership
Orchestra conductor Robert Ziegler and Majid Islam, from Alignment Cubed.
Untangling Death
Isabel Russo and Fran Hall from The Good Funeral Guide, with Lucy Carpenter from Hospice UK’s Compassionate Employers.
Untangling Motivation
Marc Steutel, Head Coach for Great Britain’s men’s basketball team and the Newcastle Eagles, with Productivity Ninja Grace Marshall.
Visit the podcast page for a full overview of each episode and links to listen. And why not take the quiz to pinpoint which communications challenges you need untangling yourself?
How can you listen to Communication Untangled?
Go to Apple, Spotify, Audible and Acast. Don’t forget to subscribe and give us 5-star reviews along the way!
Huge thanks to Rob Birnie at Made by DBM for his excellent production and guidance throughout, and to Ely Work Collective for the studio space.
Communications consultancy from Sookio
We love working with leadership teams to strengthen their communications from the inside out.
Talk to Sookio about consultancy, strategy and brand storytelling.
